LIMITED WARRANTY
One year of limited warranty support.
Eligible Da Fit smartwatch issues are covered by a one-year limited warranty beginning on the delivery date for orders placed through dafit.life.
Last updated: August 11, 2026
What to provide
Email service@dafit.life with proof of purchase, the order email, watch model, delivery date, a description of the issue, and clear photos or video.
Support may request troubleshooting steps or additional evidence before confirming a warranty outcome.
Eligible issues
The limited warranty is intended for confirmed product defects that arise during normal use within the coverage period.
The available resolution depends on the confirmed issue, product status, destination, and replacement availability.
What is not normally covered
The limited warranty does not normally cover accidental or cosmetic damage, misuse, loss, unauthorized repair or modification, damage caused by use outside the product instructions or stated water-resistance limits, or normal wear of straps and other consumable parts.
Before sending a watch
Do not mail a watch until support confirms the claim route and return instructions. Remove personal data and disconnect the watch from the Da Fit app when support asks you to prepare it for return.
NEED HELP?
Contact the official Da Fit support team.
Include the order email or device details that relate to your question. Do not send full payment-card information by email.